Our relationships with customers, friends and stockists has taken us to where we are today. We want to reassure you that we always have, and we always will treat your information with respect and honour your choices. SUCK UK LTD is committed to protecting your privacy. We do not sell or share your information with anyone for marketing purposes.
Changes to this policy
Any changes to this policy will be posted on this web page. Last updates 18 May 2018 This policy is variable and subject to change without notice and SUCK UK LTD reserve the right to vary these terms from time to time as we see fit. Furthermore these terms may be withdrawn without notice and may vary from contract to contract.
How we collect and use your personal information
We collect information about you when you make a purchase, when you email us or when you voluntarily request or sign up to receive our newsletter (online, by phone or in person). The information we collect may include, name, email address, postal address, phone number, IP address and any information you supply voluntarily. In order that we can offer you a better service in the future we retain details of your order history.
How the information will be used
We use the information you supply when making a purchase to fulfill your order and contact you regarding your order if necessary. We collect information about you so that we can send you material by email or post about our products and services. When you contact us directly we will use the information to fulfill your requests.
How long we store information (Retention Policy)
As a limited company, we are required to keep basic customer information for a minimum of 6 years. Personal & Location information related to your delivery will be retained for at least 13 months and then scrubbed of any personal data. Information you provided for marketing purposes will be kept until you request that we no longer send you information.
SUCK UK LTD is committed to ensuring that your information is secure. SUCK UK LTD takes card payments through PayPal. Our website and the PayPal website is secure and safe.
SUCK UK LTD takes card payments through PayPal. All pages on this site are secure including the checkout pages. Paypal.com pages are also secure. Your credit card details are only used for individual transactions and will not be stored.
In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Customer log-in and password details are kept encrypted on our secure servers. Please keep these details confidential.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.
In order to fulfil your order with us we will send you emails that you cannot opt-out of. We will send these only once per transaction: Order Confirmation, Dispatch Confirmation (tracking number) & Invoice.
Your rights to privacy
You have the right to:
Request a copy of any information we hold about you; Request correct any information we hold about you; Request that we longer contact you; Request that we erase information we hold about you (however, we may not always be able to comply with your request of erasure, as we are obliged by law to retain certain data for a minimum of 6 years And these retention requirements supersede any right to erasure).
Processing your personal data
The legal basis we rely on to use your information: Fulfilling contracts / Our legitimate interests / Our legal obligations